Part-Time Teller (22 Hours) - Woodland Hills Branch Jobs in Woodland Hills, CA - Citi Recruitment 2017

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To make the company vision and mission comes true; Citi is open for new position as Part-Time Teller (22 Hours) - Woodland Hills Branch in Woodland Hills, CA start from May 2017. Everyone who’s interested in filling this vacant, please participate in this Part-Time Teller (22 Hours) - Woodland Hills Branch May 2017 recruitment in Woodland Hills, CA. It is advised for all participants to prepare all necessary requirements for this job recruitment procedure, as the process will need you to give suitable specification that the company wants for this position. If you feel that you are the one that can fill the specification, you can try to read further information on Part-Time Teller (22 Hours) - Woodland Hills Branch May 2017 in Woodland Hills, CA below.


Citi Recruitment - May 2017

Part-Time Teller (22 Hours) - Woodland Hills Branch (Woodland Hills, CA)

Primary Location: United States,California,Woodland Hills
  • Education: Other
  • Job Function: Sales
  • Schedule: Part-time
  • Shift: Day Job
  • Employee Status: Regular
  • Travel Time: No
  • Job ID: 16085309

  • Description
    Position Summary:
    The Teller 2 role is a critical position for selected branch teams in helping the branches achieve its sales, service and operational goals. The Teller 2 creates and develops a positive relationship with Citi’s clients and delivers solutions by identifying referral opportunities for new products and services based on the customer's financial goals.
    The Teller 2 performs efficient and accurate banking transactions while:
    1. Communicating clearly with clients
    2. Making clients feel appreciated
    3. Making it easy to do business with the bank.
    Position Responsibilities:
    • Engage the Citi client by welcoming them with a warm friendly smile, pleasant demeanor, using the client name, whenever possible, and thanking them for doing business with Citi
    • Executes financial transactions in accordance with bank policies and procedures while maintaining an acceptable record in daily drawer balancing
    • Listens carefully to the client and willingly assists with any questions or problems the client has
    • Makes sure all needs are met before concluding the transaction, making the client feel his/her time is being valued without being rushed
    • Shows initiative, empathy and proactively prevents and handles problems with clients while assisting other tellers as well
    • Effectively executes all service and referral routines to deepen client relationships
    • Adheres to operational controls, including legal, corporate, and regulatory procedures to ensure the safety and security of customer and bank assets
    • Exhibits strong sales and service skills, presenting products and services while proactively educating clients on utilizing available access channels (ex: ATM, Online and Telephone Banking)
    • Continuously learns new and existing products through sales aids (features, benefits, fees, etc.)
    • Is knowledgeable about the client’s accounts and business with the bank and uses sound judgment with customers and transactions
    • Proven track record of client-centric service (KDS for internal candidates)
    • Duties may include managing the supply of cash for branch needs based on business demand, in addition to managing incoming/outgoing cash shipments/maintains vault cash, including buying and selling of cash with branch Tellers and ATMs, as needed
    Qualifications
    Retail/sales experience preferred
    • Ability to assist customers and provide effective on-the-job coaching to other staff members
    • Sales, cashier or other money-handling experience desired
    • Proven cross-sell experience
    • Excellent verbal and written communication skills
    • Analytical and problem solving skills
    • Basic computer skills
    • 12 months cumulative work experience in a role of similar scope and responsibility preferred
    • High school diploma, GED or equivalent relevant experience
    Additional Responsibilities with Increased Authority:
    The Teller 2 position may include granting all authorities of an officer (with the exception of specific restrictions) or granting specific authority(ies) only to perform officer functions that allow for greater efficiency and flexibility of the branches.
    Required Criteria for Granting Increased Authority:
    • Minimum of one year operational experience with Citibank or comparable experience
    • Satisfactory or better rating on performance appraisal - not on any form of documented formal or final corrective action
    • Successfully completed the following training (as applicable to the granted authorities)designed by the Learning and Development team:
    Classroom training:
    • Assistant Branch Manager Basics
    • Audit Basics
    • CitiBusiness Account Documentation
    Web-based training:
    • Overdraft Decision Making, pre work only
    • ABC's of Funds Availability
    • Adheres with all restrictions that apply to all Increased Authority Tellers - as outlined in Source 2.0 - (which cannot be waived for any reason)
    Note : External Teller 2 candidates will be required to take a 45 – 60 minute timed online assessment

    As one of the leading company in Woodland Hills, CA, Citi opens a variety of opportunities for employees to grow and make them as future leaders of the professional and disciplined. Citi also offers a dynamic work environment in order to encourage employees to contribute optimally, and at the same time is able to learn new skills and knowledge through the company program.

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    If you are interested and qualified to follow the job recruitment, you have to prepare yourself and send your application letter immediately. Only candidates who meet the criteria for Part-Time Teller (22 Hours) - Woodland Hills Branch in Woodland Hills, CA, Woodland Hills, CA who will be called to attend interview. If you still do not satisfy with our job recruitment information above, you can try to read other job recruitment information that we provide in our website which still located in Woodland Hills, CA region from any other company. You can also try to find other job recruitment information for Part-Time Teller (22 Hours) - Woodland Hills Branch di Woodland Hills, CA below.

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    Job Informations

    Job Title: Part-Time Teller (22 Hours) - Woodland Hills Branch Location: Woodland Hills, CA Company: Citi Date Posted: 4 months ago

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